Welcome to customer comments, see what a few of our customers have to say about our service.
These are genuine e-mails that have come through to me, they have not been altered in any way. Edwin Taylor
 
 


Hello Edwin,

I am delighted with my 2011 Saab 9-3 Convertible, which I collected from your son yesterday. It is 'as described' and in beautiful condition, and thoroughly prepared for me to drive away. It has been a pleasure doing business with you.

With kind regards,

Michael Matthews

Michael Matthews, Derby

 
 


Hi Edwin just a message to say thank you and your son for a very easy and pleasant car buying experience and the the ford galaxy is superb am really impressed will not hesitate to pass your name on to friends and family when they looking to upgrade or myself to upgrade you will be the first I ring thanks again

Chris

 
 


Hi Edwin I would to thank you and your son for providing me with my new golf. It was a hassle free transaction and everything u told me over the phone was exactly what I got . It was worth my trip over from Ireland to pick it up. I will definitely be doing business again with you and your son 2 gentleman. thanks again

Tom

 
 


Such an easy purchase! From first contact I felt that I was dealing with genuine people, bought a great car at a great price.

When I went for a test drive I was welcomed into their home which added to the trust I felt. I forgot to remove my glasses from the trade in car which was posted to me!

If your looking for honest deal (and who isn't?) look no further. Cheers Edwin

Gerry Cole

 
 


We recently bought a Seat Alhambra Lux from Edwin, and he and his team were hugely helpful and patient. The car is amazing, and we could tell that it had been fully valeted and prepared ready to drive away.

Would certainly recommend

Gary & Emily

Gary & Emily

 
 


This is the car buying experience we all hope is out there in the market place.Edwin is a true gentleman and dealing with him was a pleasure. Buying a car is a stressful process but Edwin made me feel very much more relaxed about such a large commitment. As well as being made so welcome it is obvious he cares very much about the cars that he sells and all the valeting and preparation involved. The quality of the cars he scources leaves one with great peace of mind. You can do no better. Many thanks to Edwin and his son Declan

Mr. John Gale
Mercedes CL

Mr. John Gale

 
 


Hi Edwin

Just like to say how pleased I am with the purchase of my Merc. Also id like to thank you for a fast easy transaction, and for a lovely cup of tea.

Nick

 
 


“Just a few lines to thank you for supplying us with the Lexus SC 430. The whole deal was carried out swiftly,and professionaly ,and I`d be only to pleased to recommend you and your Company to any one looking for a genuine car”.

Regards Mike + Sue.

Mike + Sue

 
 


Delighted with the car Edwin which looks and drives as new. Lovely break in the Brecon Beacons and uneventful journey home with my wife getting to grips with the Satnav.

Angus  

 
 


Hi Edwin

Just like to say thanks again , sorry I'm a little late (December) but I've been too busy running around in my new ML280 Mercedes to think about anything else, what a lovely car. All the family are smiling again, another good deal done, my other half is twitching now so you may see her soon .

Thanks again

Will Hamilton

Will Hamilton, Newport 

 
 


Hi Edwin

Just to say thankyou so much for providing an excellent service in selling us the VW Beetle last week. I'm very much enjoying pottering around in the little green tank!
Lovely to meet a salesman with none of the usual sales patter/technique. I would recommend you to anyone, if I can persuade them to drive all the way over the Severn Bridge into another country!

Kind regards

Kate Morrison

Kate Morrison (Clevedon) 

 
 


Edwin.Thank you for sourcing a replacement for the missing load cover it arrived today and is fine. Thanks too for dealing with the tailgate problem; this is now functioning reliably and the S-Max is doing the job it was designed for. My wife is particularly pleased now with a large car she can drive easily and see where shes going! A pleasure doing business with a friendly professional without the showroom hassle of so many used car dealerships.

 

 
 

Hi Edwin,

Just a quick note to say it was lovely to meet you last weekend and a pleasure doing business with you. I’m really pleased with the A4 and have also received the royal seal of approval from my teenage kids…

Great car, friendly negotiation and a good deal all round, thank you

Regards
Ed

Ed Hudson

 
 

Dear Edwin,

My wife is utterly thrilled with her new car (Ford Kuga), it is an excellent example and one which was priced very reasonable compare to other garages in South Wales.

Edwin is a very friendly, genuine person, rather then a pushy car salesman. I was impressed with the whole 'Edwin experience' and would most definitely buy another car from Edwin.

Thanks again for a great car and a totally professional experience.

Kind regards
Ryan


Hi Edwin,

Just a quick email to thank you/your brother for sorting out the car last Friday. The annoying squealing noise as now disappeared.

Positive feedback as been added to you website.

Kind regards
Ryan

Ryan

 
 

Edwin

"What a pleasant surprise to discover a car dealer who is so open, honest and easy to deal with! Having probably bought around 50 cars over the years for my previous businesses, I am very cynical about car dealers and weary of the predictable sales techniques they so often employ. Dealing with you was so easy and pleasant by comparison. Your straightforward approach - there's the car, have a drive, if you like it and want it then let's sort out the figures - meant that I felt much less suspicious and was happy to have a very frank discussion about my trade-in Jag that was so obviously bound for resale at auction.

The result was that I got the car that I wanted at a reasonable cost and I haven't been disappointed. The Mercedes B200 is immaculate and having now driven it for nearly 1,000 miles, I am still just as happy as I was on day one. I've already pointed several people towards your website and I certainly plan to be in contact next time we wish to change a car."

Steve

Steve, Cheltenham

 
 

Hi Edwin, I just wanted to let you know that I am as pleased with my Honda CRV now, as I was on the day you delivered it to me in July.It was exactly the car I asked you to look for at exactly the price I wanted to pay. I would like to thank you for making the transaction so easy - you even taxed it for me and delivered the tax disc to my home!

This was the first car I have bought from you, but I feel sure it will not be the last. Best wishes,
Dr. Peter Brown

Dr. Peter Brown, Rhiwderin

 
 

Hi Edwin,

Just wanted to tell you how delighted I am with my TVR. Thankyou for making the process of purchasing as stress free as possible. The 200 mile drive each way to view and again to collect was well worth it. I must say the 200 miles home was superb it didn't miss a beat.
If in the future I am looking for something a little bit special I will not hesitate to get in touch, and
I would definately recommend you to friends and relatives who maybe looking to change their car.

Regards

Paul

 
 

Hi Edwin,

So sorry it’s been so long but I just want to tell you how delighted I am with my VW Eos. It’s been a few months now since I picked up this car from you and so I’ve had plenty of time to drive it. I have to say that it drives like a dream and is without doubt the envy of all my friends!

I am so grateful to you and would have no hesitation at all in recommending you to friends and relatives. (After all that’s how I found you!)

You will be top of my list in future for any further car purchases.

It has been a pleasure doing business with you

Yours sincerely,

Christine Hanford.

Christine Hanford.

 

Hi Edwin

Just thought I'd drop you a note regarding the Volvo xc70, i don't know why i kept forgetting about you when i started going to main dealers over the years, my loss i suppose. From test drive to signing on the dotted line I'd say less than an hour compared to 2 hours in some places, all out in the open no disappearing to speak to someone else about figures etc. Just what i was looking for something between 4x4 and estate can't fault it.
Anyone looking for a car see the man (EDWIN TAYLOR)


Thanks

Will Hamilton Newport Gwent

 
 

Hi Edwin,

Would just like to start by saying thank you!

I bought a volvo c30 1.6 d2 r-design from Edwin, it was exactly what I had asked for and more! With low mileage service history and in brilliant condition! He sourced and retrieved the car in an unbelievable time, I was over the moon with what Edwin managed to arrange in such a short amount of time and for the price I paid!

The car is a real head turner, running like a dream and everything I wanted! Wouldn't hesitate to buy another car from you and would recommend you to family and friends!

 

 
 

Hi Edwin

just wanted to say thanks so much for your help with the Mito. I absolutely love it!

I've been passing your name on to anyone who will listen and will continue to do so.

Kind regards

Emma

 
 

Hi Edwin

Just a quick note to say thank you once again for doing all the hard work in getting us a new car. The Mercedes you got us was a much higher specification than we had been offered by Mercedes dealers and a better price. We have been buying cars from you for about 20 years and have always found dealing with you a pleasure, and look forward to the next 20 years!!

Best Wishes

Gwynneth & Les

Gwynneth & Les

 
 

Hi Edwin

Rather belatedly I thought I would let you know how pleased I am with the 280 SLK that I bought from you back in June . It was in excellent condition and presented exactly as stated . The purchase went through trouble free and I must say buying a used car can be fraught with problems, but after 3 months I can say I would definitely return to purchase another car.

Thank you

Regards

Bob (Finchampstead)

 
 

"Just a short note to thank you for the purchase of my new Citroen C3 Pluriel. The confidence and assistance that you gave me throughout the process were fabulous. I had no doubts that the car would be right and as you had described, despite the fact that I would have to travel 200 miles to find out! On collection, I enjoyed your very warm welcome and courtesy. Additionally, you had me all turned round in half an hour, most impressive! The car drove beautifully on the way back giving me great reassurance I had done the right thing. Thank you and I would have no hesitation in recommending you to others.

Kindest Regards

Jonathan

 
 

Dear Edwin

I am letting you know how Delighted I am with the SLK 230 I purched from you I certainly recommendyou to a friend or anyone else that is looking for a car your service is first class thank you

from Alan, Aryshire Scotland

 
 

Edwin,

We would just like to say thank you, we have had our new car (Saab 9-3 Linear SE convertible) a week and are delighted. A lovely car in immaculate condition as described, with MOT and full service. I would gladly recommend you as a genuine car dealer and couldn't do enough to help us, even picking us up from the railway station on collecting our new car!

Many thanks.

Sian & Dewi Lloyd

 
 


When looking to buy a car I would highly recommend the personal service available from Edwin Taylor. He will give expert advice as to the best car to suit individual needs and then quickly source high quality, reliable vehicles. Over the past 15 years I have bought six cars from Edwin. These have ranged from small hatchbacks, to sports coupes and family estates - and I have been delighted with them all. In a competitive market, this amount of repeat custom is testimony to the quality of service provided.

Ms H E Lewis (Llanelli, Dyfed)

 
 

Dear Edwin

Just wanted to thank you formally for the service provided when I bought the A6 Allroad in March. It was so helpful to be able to view it at short notice and then test-drive it over the weekend.

I am really delighted with the car it's in great shape: luxurious and exactly as advertised. As I mentioned, I'd been browsing the net for about a year, so was confident that yours was a fair price. I was impressed that you stuck to our hand-shake agreement while I sorted out my finances, despite other customer interest.

Finally, thanks for helping me source a spare key for the car.

Wouldn't hesitate to recommend your business.

Best wishes

Tim Marshall, Newport

 
 

Hi Edwin,

Just want to say a huge thank you again for holding onto the car for me whilst I returned from Jersey. I am delighted with the condition the car was supplied in and it was exactly as described! As you write on your website your hand pick the cars you sell and this shows you have an eye for a great car. I looked tirelessly to find the civic I wanted and this ticks every box. It will be a while until I look at replacing but your site will be my first point of call! I'll recommend you to anyone I can.

Regards

Adam Cooper, South West

 
 

Hi Edwin,

Just a quick note to say how delighted we are with the Golf GT TDi we purchased from you. Many thanks for your accurate description of the car, attention to detail in preparing everything for the part-exchange and sale and excellent service, all of which meant the very long journey to visit you was well worth our time and effort. In addition, thank you for your courteous and friendly service and thoughtful after sales call.

Thank you once again for making the whole process of part-exchanging and purchasing as pleasant and stress free as possible. This has been by far our most enjoyable car purchase.

When the time comes to replace our second car, we will be in touch again. In the meantime, we will be sure to recommend you to all our fussy friends.

Regards and thanks,

Peter and Jane (AKA Mr and Mrs Fussy)

Peter and Jane (AKA Mr and Mrs Fussy), Sussex

 
 

Hi Edwin

Thank you so much Nic was really excited and loves the car – here are a few words to use as you wish as feedback.

“Bought a really nice car in excellent condition complete with all the service records, handbooks etc. Edwin was wonderful, friendly and not somebody who you would define as a pushy salesman. It is so nice to deal direct with the owner of a business who obviously takes pride in what he does” Great customer service, great car and great communication. A real pleasure doing business – Many Thanks”

Take Care

Andrew & Nic

 
 

Edwin,

Thanks very much for an amazing experience with Edwin Taylor Cars.

I have had the Porsche Boxster S for just 6 days and I think I will have to get physiotherapy to remove the grin from my face!

The car was picked up fully valeted and as per your description. It truly is an amazing machine. I can't wait for the better weather in order to get the top down and do some real posing.

For anyone looking at these reviews, get in touch with Edwin and you will not be disappointed with your purchase.

Thanks again for all your help, information and patience.

Kind regards,

Dave (Yeovil, Somerset.)

 
 

Hi Edwin thanks for the great service you have given us through the purchase of the audi a3 08 plate youve been brilliant helping us out by keeping the car for us while we sorted out the money!! you made it stress free for us and we love the car !! great drive and very clean car on pick up :)!

I would HIGHLY recommend anyone looking for a great car and fantastic service to Edwin Taylor Cars!!!

Thanks alot

Alex

 
 

Hello Edwin,

Now that I've had the car for a couple of weeks I thought you should know how pleased I am with it.
To find a 54 Mini Cooper in immaculate condition with a verified mileage of only 16,500 would normally
seem impossible - but you have done the trick!

I came across you on Autotrader while googling for a particular make and colour of car in Wales. Your
establishment, while a little different from normal garages, works well and you and your team made us feel very welcome. There was no pressure and dealing with you was easy and straightforward. I recommend anyone looking for a particular classy model in tip top condition give you a try.

Yours etc

Peter Weale

 
 

Dear Edwin,

I Though I would normally feel it presumptuous to address you by your christian name after such short a short acquaintance, our recent purchase of the Lexus was such a delightful experience that to do otherwise would completely misrepresent the way in which the deal was conducted.

In the past I tended to get a little uptight about the advertising banners which were stuck to the rear windows of cars but in your case I'm more than content to leave your very discreet banner in place as I have no hesitation in recommending the service which you provide.

I almost forgot to mention the car it was an unusual Lexus 300 registered in 2003 with a recorded and verified 17000miles on the clock this is not a misprint.We are enjoying it very much.

All in all a very pleasant experience.

Regards

 

Roy and Barbara

 
 

Edwin,

I write, at long last, to let you know that the Lexus SC 430 I purchased from you, in early January this year, has been a great success. I have done approximately 4 K miles since purchase with one return trip from Devon to Scotland. The car is luxurious and also unique in that I have not yet seen another one on the road.


I was extremely pleased with your entire sales operation. Your approach to our negotiations, which included a trade in of my previous car, was quick, straightforward, straight talking and fair.


Thank you also for arranging the supply of personalised number plates.


One minor detail - I was a little too hasty in accepting your cash offer in respect of vehicle duty refund on the exchange vehicle to enable you to keep the car on the road, as it would have been double had
I applied to DVLA instead!

However, I won't hesitate to contact you again or recommend you to anyone looking for a vehicle that little bit special.

Many thanks again and all the best

Rosie

Ms Rosemary Craig from Devon

 
 

Hi Edwin,

Just wanted to tell you how delighted I am with my TVR. Thankyou for making the process of purchasing as stress free as possible. The 200 mile drive each way to view and again to collect was well worth it. I must say the 200 miles home was superb it didn't miss a beat.

If in the future I am looking for something a little bit special I will not hesitate to get in touch, and
I would definately recommend you to friends and relatives who maybe looking to change their car.

Regards

Paul

 
 

Hi Edwin, Thanks for your mail.

I deliberately waited a few weeks before replying to your mail so the initial excitement of our new possession had time to subside. It has subsided! The delight in our new car has not though - subsided I mean! We went on a short camping holiday to Dorset during the time since we saw you and the car helped the grandchildren and us enjoy our experience enormously. Elisabeth (9) has suffered from car-sickness in the past but the fitted child-seats enabled her to sit high enough to see out and so has cured that problem completely. Her brother Joshua (11) was particularly keen on the heated front seats and the CD player. They both watched a film in the back too!

Caroline and I are delighted in this wonderful vehicle. I drove our old car after a couple of weeks away from it and at that point realised just how much of an improvement the new one is. The only problem I have is driving slightly differently to accomodate the different characteristics of 170BHP and 6 gears versus the old one's 110 and 5, but I'm sure things will improve with time.

As regards your own involvement I cannot speak highly enough. If the success of a business is measured in terms of it's customer service you have got it made. From our first meeting through to the journey to Newport to pick the car up all my experiences are positive in the extreme and I cannot speak highly enough of you and your staff. Thank you. If any reader doubts me let them get in touch and I will tell them in person.

When the time comes to change the car believe me you will be the first port of call.

Best Regards

Malcolm

 

Hi Edwin,

Very pleased with the Rav4 Edwin, with such a low mileage for the year it's almost
like driving a new car. Only sign of wear is the front tyres but I'll change them soon to
match the new ones on the rear wheels.

Regards

David

David

 
 

Hi Edwin,

Thank you so much for going above and beyond what I expected you to do. I'd had a pretty horrible time with my old car dying on me and on the search for a new car getting messed around by a different dealer. My mum suggested I contact Edwin as she'd bought her car from him a few years ago. I emailed Edwin with what I wanted, even though I was extremely picky, I wanted an Audi A6 Avant S-line spec. Edwin promptly emailed me back and asked for specifics of what i wanted and said to leave it with him and he would source one for me. We both came to find out that the S-line is pretty sought after as there weren't many floating around at the time! Now being without a car was very frustrating but Edwin unbelievably kindly offered to let me borrow a car that he had received as a part exchange. He regularly kept me updated via phonecalls and emails how the search was going and finally found me one. I went to Edwins to pick up the car and it being the first time i'd seen it, it was even nicer than i'd expected! It is a stunning car and everything I wanted, just goes to prove that good things come to those who wait. If you can give Edwin some time I have no doubt he can definitely work his magic as he did for me! Edwin i've already recommended you to all my friends as they've all seen the new car, they love it and were impressed by the things you did for me. I can't thank you enough!

Kind Regards

Matthew

Matthew

 
 

Dear Edwin,

Please feel free to put the following on your website if you wish.

I LOVE MY MINI!!!! I'd like to thank you for being such a genuine, accommodating gentleman to deal with. How many car dealers would so willingly allow someone to view a car on a Saturday night? Not many.

Your promise to keep the car for us until we organised payment was as good as your word.You obviously deal in better quality used cars and I wouldn't hesitate to recommend you to any of my friends and family should they be looking for a new car in the future.

All the very best to you.

Claire

Claire

 
 

This is the second car I've bought from ET. Like the first one I delayed my comments until a month had elapsed. This gives me time to know the car and not get caught up with all the excitement and euphoria.. Well, after a month the car is even better than I expected. The whole process of dealing was again first class, from my part exchange, tax, mot, cherished plate, presentation......I did nothing...just willingly hand over a cheque.

Sometimes, when you buy from "Honest Joe's Car Sales", you begrudge parting with your cash and wonder whether you're doing the right thing, or worry if the car will get you home. No such thing here. As others have commented, it's almost a pleasure to give him your money, knowing you're buying quality and peace of mind that Edwin will "look after you".

KLJ

KLJ

 
 

Dear Edwin,

A big thank you for being so helpful with my new car I purchased from you recently. You are very professional, genuine and supportive.

Our family will recommend you to anyone looking to purchase a car, and it is not goodbye, because we will be back to visit you again.

Kind Regards,

Deborah

Deborah

 
 

Hi Edwin

Just a quick line to say I am very happy with the Astra VXR I purchased from you.It has lived up to expectations and was well worth the 400 mile round trip.I will definitely check your website when the time comes to replace it.

Best Regards

Michael

Michael

 
 

Dear Edwin

I just thought I would drop you a line regarding my purchase experience.

I have never purchased a used car before and wished to replace my city car with something more luxurious I located the Volvo via the internet, it seemed a lot of car for the money so I made the 90 mile trek to see it.

I have always purchased cars from main dealers so I was initially shocked to arrive at a house and I was unsure whether you would offer part exchange or finance. These questions were forefront on my mind when we went on our Test drive.

The car itself was of impeccable quality I cannot fault it and although I tried not to show it when we were negotiating I loved it.

The deal itself was acceptable and overall I am happy, I also hope you had sufficient profit left to stay in business.

Collection of the car was easy it was ready at the agreed time and you were even kind enough to supply tea and biscuits after my long journey.

After returning home I still love the car and I didn't even here a single rattle.

Thank you for all your help and for being so much easier to deal with than a main dealer I look forward to a long association

Adrian

Adrian

 
 

Edwin

I have bought and sold cars for my own use for over 50 years and always from faceless main dealers

God bless the internet, because without it I would not have found you and thus not found a used car which looks and drives as new I only met you this morning. I have driven from Devon sold you my car bought one from you, driven home with enough fuel in the tank to get home to Devon

Thanks for being a nice man and dealing in a manor which takes me back to the 1950s

Kind regards to you all

Mike Peskin

Mike Peskin

 
 

Hi Edwin

I would like to take this opportunity to thank you for the extra special customer service you provided me with. From the initial meeting and test drive of my Mercedes 230k cabriolet you were none other than exceptionally helpful. From a trainers point of view I could not have trained the customer service I received at a higher standard. I fell in love with my new car from the first instant and you insured that I not only received a good price for my part exchange but even went to the trouble of financing it, taxing it and even posting the change of name paperwork on the log book to speed up my documentation for my private plate!!!

My Merc is still spotless and takes pride of place outside my house to the envy of all of my neighbours who are wondering how a six year old car can look as if it has just arrived from the show room!

I hope that you don't mind?...I told them!

It's the best kept secret in Wales! . . . Edwin Taylor Cars! He's your man.

Kind regards

Emma

Emma Bennett

 
 

Edwin, Just a note to record my appreciation of the excellent service you provided in procuring the above to my exact specification as to colour, mileage and condition. The vehicle is the new model, 15 months old with less than 7000 miles on the clock, in immaculate condition and even smells new.

This is my third purchase through you and all have been exactly what I have wanted. I am recommending you to my friends.

Regards

Alistair Jones

Alistair Jones

 
 

Edwin I would like to record my thanks for the BMW sale. You made the process of changing cars a pleasure, in particular the trouble you went to organising the transfer of my cherished number plate, progressing DVLA!

I like your friendly, considerate selling style and will be looking you up when I need another car in the future

Best regards

Brian

Brian

 
 

Edwin,

Thanks for picking us up at the train station after our trip down from
Wick, Scotland.
The car was as described and well worth the effort to get down (Plane,
Bus & Train!).


We made the 650 mile (11 hour) drive home with no problems and wouldn't
hesitate to buy a car from you again.

All the best and many thanks

Steven & Jane, Wick, Scotland

 
 

Edwin, It’s now been a couple of months since I purchased the Galaxy from yourself and would repeat other customers comments about your professionalism and quality of cars. The Galaxy is driving excellently and I would definitely use you again and would not hesitate in recommending others.

No doubt I will be contacting you in a couple of years in order to change the other car.

Many Thanks

Pete Walley, South Gloucestershire

 
 

Hi Edwin

Just to let you know that my daughter is 'over the moon' with our new Aygo - I don't think I'll be seeing much of it epecially as she's just passed her test!
I'd like to thank you for your non-pressurised selling of the car, I felt comfortable about the purchase from the moment I met you - it was obvious that I was going to get a good deal and a reliable motor!

Thanks again, and I shall be in touch in September when I've built up my finances and decided what car to exchange for my Audi TT.

Pauline Meah

Pauline Meah, Cardiff

 
 

Hi Edwin

Well I don't think my feet have returned to earth yet! Thank you very very much for finding me my perfect little car! I have always had a soft spot for the MX5 but never dreamt of actually having one myself - with having two young girls to transport around! Mind you as they are now a bit older they have really enjoyed posing in it over the weekend! In my job I spend quite a bit of time travelling around the hospitals within Gwent and will now be able to take pleasure in doing so!

It was a real shock seeing it on my drive on Saturday morning - especially as my birthday is still a month away! Silver is my favourite colour for cars and driving it is good fun - it takes me back to when I first passed my test and had a fab little mini!

Thanks again - I know from Philip that you were invaluable in getting such a good deal and he, like me, is as pleased as punch with the car.

Best wishes.

Eira

Eira

 
 

Hi Edwin,

I would just like to say thank you for all your help during the recent purchase of my mini. I am over the moon with the mini and am enjoying driving it. I found you to be very honest and genuine during the sale and ready to answer any questions. Your follow up telephone call in the week after purchase was also appreciated. I would have no hesitation in recomending you to both friends and family.

Sue

Sue, Cardiff

 
 

A few days ago I travelled by plane from Ireland to Cardiff airport where Edwin had a driver waiting for me to take me to his house. The car was as described and the exchange of payment went as smoothly as possible. I had originally called Edwin the previous week and asked if he could hold the car for me until I could arrange to travel over. He stuck by his word even though he was under pressure from other keen buyers. He can be thoroughly relied on with the description of the cars advertised and if another car I like comes up on the site I would be sorely tempted again.

Regards

Ian

Ian, Ireland

 
 

***Please could you add the below message to your website please!!!

Hi Edwin, it's Ching and Yvette

Edwin is at present sourcing a vehicle for us and I must comment that he is very professional yet accomodating in his manner.

We were fed up with going round car garages and having to put up with sterotypical sales persons and since being in contact with Edwin, we are confident that he can find the right car for us and I am sure that it will be of high quality and standard.

It makes a change that somebody can do the hard work for you and yet be pleasent and always courteous with it. I am certainly going to recommend Edwin to friends!!!!

Ching and Yvette, Carmarthenshire

 
 

Hi Edwin

Just wanted to drop you a quick mail to let you know how impressed I am with the Yaris T Sport I purchased from you recently and how professional and courteous your business manner was. I felt really at ease and under no pressure and would recommend your services to anyone looking to buy a quality used car. I think someone has mentioned on your comments page that you are a credit to the auto trade and I can definitely endorse this comment. I will definitely be checking your website for updates for any future vehicles I am looking to purchase.

Thank you again for excellent customer service.

Paul Jones

 
 

Hi Edwin,

Thanks for your help this morning. It's good to know there are still businesses out there that are nice and genuine to deal with, as yours was today - even if we have to drive 120 miles to find it! And we will do it again in the future.

Thanks again

Sandy

Gerry And Sandy Gwynn, Maidenhead Berkshire.

 
 

Hi Edwin,

I would like to thank you for the Peugeot 407 auto estate. Although it is nearly 4 years old the car looks and drives like new. It was great value for money, the first time I saw the car I new straight away that i just had to buy it. This was the first time that i had brought a car from you but it be guaranteed it won't be the last. My wife Sandy is looking for a new car and will be coming straight to you to buy a car. Also thank you for your kind hospitality as we couldn't wait until Thursday to pick the car up, you made sure that the car was ready on Wednesday for us.

Thank You for your excellent customer service. Look forward to doing business with you again.

Gerry

Gerry And Sandy Gwynn, Maidenhead Berkshire.

 
 

Just a quick email to thank you very much for being so helpful and honest today when I purchased the Clio 197. I am very happy with the car, and would like to recommend you to anyone who is thinking of purchasing a new car; you made my son and I feel very welcome and at no point did I feel under any pressure. I took a chance by driving an hour to come and see the car, you promised me I would drive it away when I saw it, and I did! You are a gentleman, good luck in the new year. Thanks once again!

Mike Davies

 
 

Thank you for the fantastic Mercedes, I drove 400miles in it this weekend and every mile was a pleasure, I even discovered the CD changer last night. Having bought it unseen I had to trust you (as you did me) and the car more than exceeds expectations, thank you

Dr Maxim Nicholls

 
 

Hi Edwin

Just wanted to drop you a quick mail to let you know how impressed I am with the Yaris T Sport I purchased from you recently and how professional and courteous your business manner was. I felt really at ease and under no pressure and would recommend your services to anyone looking to buy a quality used car. I think someone has mentioned on your comments page that you are a credit to the motor trade and I can definitely endorse this comment. I will definitely be checking your website for updates for any future vehicles I am looking to purchase.

Thank you again for excellent customer service.

Paul Jones

 
 

Just a line to thank you for your hospitality on Friday. I came a long way to view the car and it was everything and more that I was hoping for. The deal was very fair. The car is fresh and clean, as your ad accurately described. The 550 mile drive home was a pleasure.

I took a chance and you did not let me down. I wish you well, all the best.

Brian Russell, Scotland

 
 

Initially I was looking through your web site to look at one particular car, on reading your customer comments page I wondered if this guy was too good to be true. After contacting yourself and making an appointment to view this vehicle it became apparent that your comment page is 100% accurate, I was at ease within minutes of meeting you and viewing the car, I had already made up my mind even before we went out for a drive. Thanks Edwin P.S. Excellent Web site

Colin Williams, Birmingham

 
 

If you want a car which is a little different than the rest, look no further than Edwin Taylor's stock list. With Edwin you will be assured of a very personal, professional and hassle free transaction from start to finish. It's well worth while going those few extra miles.

Mr W.J.King (Bill), Somerset

 
 

Hi Edwin hope you are well just a quick note to say thank you for an easy transaction regarding the purchase of the Peugeot 407 executive, I was sceptical about purchasing a car other than from a garage, however your honesty and professionalism put me at ease. I have only one complaint though due to the cold weather I am finding it difficult to get out of the heated seats (really nice).....joking aside it was nice doing business with you and I will definitely return in the future for another car.

David Jones, South Devon

 
 

Well - one month later and the grin even wider! Thanks for the super car I am really enjoying it, hard top off, wind in the hair, flies in the teeth! A delight to drive and much admired. All I need is more sunny days and time to use it more. I'm glad we found you, well worth the journey. We will be keeping you in mind, and on the computer, for when we need another car.

Ross Woolfrey

 
 

We would both like to thank you for making our purchase smooth and hassle free, as you know this is the second quality car we have purchased from you in the last year - we are both extremely pleased with the quality of vehicle and the service we received from you. Many thanks again for your help and to do business again. Highly recommended.

Mr and Mrs Coney

 
 

Hi Edwin, just thought I would send you this e-mail to thank you for the Terrano I recently purchased. Myself and the wife are over the moon with it and are getting a bit fed up of having to explain that 'yes the vehicle is seven years old'. It is probably the best Terrano on the road in our area condition wise which is why we get these comments!

Now on a serious note I would like to thank you for your gentlemanly service. You are truly a man of great stature and an asset to yourself and the trade, thanks very much.

Mark Rees.

 
 

"Previously I have always purchased my vehicles from main dealers. As a nervous buyer I extensively researched ‘how to’ and ‘what to look out for’ when purchasing vehicles out of the main dealer network. The overriding theme from all sources of advice has been that as this is a purchase of significant expense one should enjoy the transaction, something I had been feeling less and less at main dealers. My experience with Edwin has more than met that requirement and has been first rate from initial contact to purchase and beyond.

I was looking for a specific model of a premium brand vehicle which Edwin had recently sourced into stock. Having seen over a dozen models before contacting Edwin I was very impressed by the standards obviously applied before bringing vehicles onto his stock list which clearly stood out by the quality of the vehicle I was interested in and other vehicles that were ‘on show’. Edwin’s desire to treat his customers on a personal level is a rare thing indeed in today’s market in any business. I found the experience frank, honest, upfront and full of advice and not being local, he even went the extra mile and picked me up from the train station when I came to drive the car away.

A superbly pleasurable experience in which the quality of the service more than matches the quality of the vehicle I purchased. A million miles from impersonal, corporate target driven, main dealer treatment. I am recommending Edwin Taylor Cars to my family, friends, associates and colleagues to the highest degree and I am still smiling about my pleasurable experience and great car."

(since sending this email has purchased his wife a car)

Satisfied Customer, Cheltenham

 
 

'Over the last 10 years, we have bought 5 cars off Edwin. These have ranged from a small hatchback to higher priced, executive coupes and the more exotic. Edwin has never failed to deliver and if given time can get you more unusual motors!

He has always been honest and his pricing is only slightly higher than a private buy but obviously without the same risks. If you want something quickly, something more fun and don't want to pay dealership prices - then I would thoroughly recommend phoning him for an informal chat after you have visited this website.'

Dr K Lewis, Llanelli

 
 

Congratulations to you on your manners and attitude, during my purchase of the Jaguar S Type. I was very conscious of purchasing a vehicle from such an organization as yourself and not having the feeling of security of a large franchise dealer environment - how wrong i was, it was a pleasure to meet you and be given the treatment of not being another customer to take money off. Good luck for the future.

Damian Green, Leeds

 
 

Edwin I am now in my twentieth year of buying cars from you (yes 20 years), and without doubt each and every one has been exceptional. You have always managed to get me a car that exceeds my expectations in quality and value, and I have no intention of going back to a "traditional" garage to buy my cars. The car you recently sold my daughter is another gem, and I think she will be buying her cars from you for as long as her father has.Once again many thanks for everything.

Mark Churchill, Pontypridd

 
 

I have always sourced my cars through Edwin, I am now on my 7th car purchased from Edwin. I don't know why the whole world doesn't buy a car from him, it's so easy.

Mrs Nicola Jones, Newport

 
 

I would just like to thank you for your help and service towards the purchase of my 'Ford Galaxy'. It was of great benefit to me that I was able to conduct the purchase with you over the phone and not to have to travel to you to view the car. The car arrived on time and everything about the car was exactly as specified by you. In fact, the car was better than you stated and what I was expecting!! Once again, many thanks.

David Roberts, Director Elmcon

 
 

A month ago I purchased a Vauxhall Tigra from Edwin Taylor and I am more than happy with my car. We traveled over 100 miles to purchase the car and it was well worth it. I would urge people not to be put off by distance as Edwin is very easily accessible from the M4. Not only is the car the exact spec I wanted but the personal sale by Edwin made buying a car an unusually pleasurable experience. Even down to texting me the next day to check we got home ok! I have never met a Car dealer who is so genuine and does not pressure you.

My husband who is wary of private traders was happy with Edwin's service and he shall ask Edwin to source his next car for him. I have and will continue to recommend Edwin Taylor Cars to my friends and family.

Amanda, Wolverhampton

 
 
"We have purchased six cars from Edwin and they have all been reliable and any problems if any have been sorted by Edwin speedily and without question. We would not hesitate to recommend to anyone Edwin Taylor as a supplier of motor cars."

Howard & Kim Joy, Surrey

 
 
I think I've come up with something for your website.

Having had a long and excellent relationship with Edwin for the last nine years, and as we have now just acquired our 8th and 9th cars from him, I felt moved to write this poem:

Forget your Auto Trader
Forget Exchange & Mart
Forget surfing the internet
Or any other art

Edwin Taylor's who you need
He'll find you what you want
You'll love his price and quality
COME TO EDWIN TAYLOR!!

Having had such brilliant service and quality of cars from Edwin we'd never think of going anywhere else.

What do you think? Dylan Thomas would have eaten his heart out!

Mrs. Kim Joy ( Top of the range Vectra Elite Estate )

Howard & Kim Joy, Surrey

 
 
“I stumbled across Edwin’s services quite by accident and ended up buying a lovely Merc 230 SLK. I waited a month before I wrote any comment but I’m not only delighted with the car but with the whole dealings. Edwin made me a promise he’d get me the ”right car”, and also saved me money in doing so. I would gladly recommend all my family and friends to buy a car via Edwin and will use him again in future deals.”

Kevin Lewis-Jones, Aberdare


 
It's been exactly 1 year now since you sold me the SLK. Just letting you know that the car still drives like a dream and managed to get the top down today for a spin over the Beacons. So as you can gather I’m as pleased today as I was 12 months ago. I visit your stock on the web weekly and my intention is to contact you within the next year or two and update the motor. I’ve started saving already!

Kevin Lewis-Jones, Aberdare

 
 
"I must comment on the service provided by Mr Edwin Taylor. I have spent months visiting car dealerships and have felt pressurized and patronized on many occasions. Mr Taylor was gentlemanly and professional, and I was provided with exactly the car for my needs. It was presented beautifully, and I was able to collect it within 2 days of viewing it. He also gave me a fair price for the car I put in as part exchange. I would definitely do business with him in future."

Mrs Evans, Bridgend

 
 
"I am very impressed with the customer service and care which Edwin provides as it is second to none. Edwin is very helpful and friendly at all times and even met me at the railway station, and gave me directions for my return journey home. As a result I would definitely recommend Edwin Taylor Car Sales to anyone considering buying a quality car and looking for the highest level of customer satisfaction and care. Edwin even made me a cup of tea whilst I was looking at my car. If only everywhere was as excellent as this!"

Alan Jackson, Carlisle

 
 

Hi Edwin, just thought I would let you know how pleased we are with the car.
Thanks for the call to see if I got back ok, we were both very impressed with the customer service and help you afforded us when purchasing the car. Buying this car from yourself took away all the pain usually associated with buying cars.
Thanks for picking me up at the train station and also say thanks to your wife for the hospitality. When we need another car we will definitely check out Edwin Taylor cars first and also recommend you to friends and family.

Paul & Jane, Lancashire

 
Elmecon Ltd, Engineering Design Consultants, Nottinghamshire.
"We are pleased to be associated with E.T. Cars in South Wales; our staff find Edwin helpful and knowledgeable in locating all of our company vehicles."

Mr. D. Roberts ( Director) 

 
S+S Enterprises ( South Wales). Suppliers of gaming machines and high class pool tables.
"Our company has for many years been relying on E.T. Cars in supplying our sales representatives and staff vehicles, Edwin is always available if we need advise or to discuss another purchase. We have just taken delivery of a top of the range Porsche, Mrs. Sue Hopkins (Co Director) is extremely happy with her purchase, recommended."

Mr.  Steven Hopkins. (Owner)
 
 
"I have recently purchased a vehicle from E.T. Cars and found the whole experience painless. I did have a problem with an electrical component within a few weeks, I contacted Edwin who sorted my car out without question, once again the process has been totally painless."

Mr. David Hitchins 

 
Executive Chauffeurs (Abergavenny)
"Having dealt with Edwin Taylor for over 20 years, we have found the service he provides is second to none, also the personnel touch is of great value."

Mr. G Pugh (Owner) 

 
 
"A big thank you to Edwin Taylor for a great service. From the accurate description of the car over the phone, to the pick up at Bristol Airport and a welcome breakfast while the deal was done."

Many thanks

Ted Crompton, Argyll, Scotland 

 
 

Hi Edwin.

Yes, got home safe and sound and very pleased with the Shogun. Got a service, wheel balance, tracking, etc. booked for Friday so she'll be ready for some action! Got the aerial down and found a switch below the central arm rest to allow the aerial mast to extend all the way up.

Many thanks for your professionalism, understanding and kind attention in all aspects of this transaction. I most certainly will write again and confirm my thoughts and findings for your excellent web site.

The whole process has been a welcome experience and its been a pleasure to deal with such a genuine gentleman as yourself.

Many thanks again Edwin

Yours Sincerely

Roger

 
 

Dear Edwin

Thanks very much for my lovely car. Please add my comment to your 'Customer Comments page'

I discovered Edwin Taylor cars on Autotrader and, although we are 130 miles apart, I bought my car from Edwin. He answered my numerous questions quickly and courteously and with utmost patience. He even phoned to make sure I arrived home safely. His organized, friendly honest approach to business is a credit to the autotrade.

The car in question is a 2002 Smart Pulse with heated leather seats and is exactly what I was looking for.

Kind regards

Eve Thurston

Eve Thurston

 
 

Edwin,

You can put this on your site if you wish to.

Regards
Owen.

I located Edwin Taylor through Autotrader and his service is outstanding. Edwin provides a relaxed, knowledgeable service which gives you confidence in the purchase you are making and when I had a slight issue with the car, this was dealt with through his brothers' excellent garage.

I would recommend and repurchase from Edwin Taylor.

Owen